Privacy Policy on the Collection and Use of Personal Information

1. Items of Personal Information Collected

• a. For smooth customer support and the provision of various services, the Company collects the following personal information when using the Q&A board:
  • * Required Items: Name, Email address
  • * Optional Items: Company name, Company address, Contact number, Department, Position
• b. During the service use process, the following information may be automatically generated and collected:
  • * IP Address, Cookies, Date and time of visit, Service usage records

2. Purpose of Collection and Use of Personal Information

• a. This information is collected for the following purposes to provide services of KOREA ELECTRIC TERMINAL CO., LTD.
  • * User identification for service provision, record keeping for dispute resolution, handling civil complaints such as customer grievances, delivering notifications.

3. Items and Methods of Personal Information Collection

• a. Collected Items: Name, Contact number, Email address, Service usage records, Access logs, Cookies, Access IP information
• b. Methods of Personal Information Collection: www.ket.com Q&A board, written forms, email, phone, etc.
• * The above personal information includes not only the content of the personal information at the time of collection but also any subsequent changes to the personal information.

4. Retention and Use Period of Personal Information

In principle, the user's personal information is destroyed without delay once the purpose of collection and use of personal information has been achieved. However, the following information will be retained for the period specified below for the stated reasons:

• a. Reasons for Information Retention under Company Internal Policy: Records of Illegal Use
  • * Reason for Retention: Prevention of illegal use
  • * Retention Period: 1 year
• b. Reasons for Information Retention under Related Laws

If retention is required by the provisions of relevant laws such as the Commercial Act and the Act on the Consumer Protection in Electronic Commerce, etc., the Company stores member information for a certain period specified by the relevant laws. In this case, the Company uses the stored information only for the purpose of its retention, and the retention periods are as follows:

Item	Relevant Laws and Regulations	Retention Period
Records related to visits	PROTECTION OF COMMUNICATIONS SECRETS ACT	3 months
Records related to identity verification	ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION	6 months
Records regarding consumer complaints or dispute resolution	ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE	3 years
Records regarding contracts or withdrawal of subscription, etc.		5 years
Records regarding payment and supply of goods		5 years